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    Privacy Policy

    Your privacy matters to us.

    Jobzmatic is committed to protecting your personal information while delivering an intelligent resume-building and job application experience.

    Last updated: September 2026

    1. Information We Collect

    Account information: Name, email address, and profile photo (via Google Auth or email signup).

    Resume data: Resumes, cover letters, career history, skills, education, and knowledge bank entries you create or upload.

    Job data: Job listings you track, apply to, or save for reference.

    Usage data: Pages visited, features used, and interaction patterns — collected anonymously to improve the product.

    Payment data: Processed securely by our Merchant of Record, Paddle.com. We do not store credit card or payment credentials on our servers.

    2. How We Use Your Data

    To provide and improve the resume builder, AI suggestions, and automated application features.

    To personalize your experience and save your work across sessions.

    To process payments, fulfill subscription entitlements, and prevent abuse.

    To communicate with you about account changes, security alerts, or support requests.

    To detect and prevent fraud, abuse, or security incidents.

    3. Cookies & Local Storage

    We believe in transparent, minimal data storage. We do not sell user data, deploy third-party advertising cookies, or engage in cross-site tracking.

    Key / CookieStorage MechanismCategoryPurpose & Expiry
    jobzmatic:cookie-consentlocalStorageStrictly NecessaryStores your cookie consent preferences. Persistent until cleared.
    sidebar_stateHTTP CookieStrictly NecessaryRemembers whether navigation sidebar is collapsed or expanded. 7 days.
    jm_session_idsessionStorageAnalytics (Optional)First-party anonymous session grouping. Only set upon explicit consent; purged on session end or rejection.
    Firebase Auth / TokenIndexedDB / StorageStrictly NecessaryMaintains authenticated user state for logged-in sessions.
    chrome.storage.localExtension StorageStrictly NecessaryCaches candidate profile data locally for instant browser form autofill without unnecessary API calls.

    Managing Your Preferences: You can change or revoke your analytics consent at any time by clicking or via the footer link on any page.

    4. Data Sharing & Subprocessors

    We do not sell your personal information to third parties. We share data solely with trusted service providers essential to operating the platform:

    • Firebase (Google Cloud) — User authentication, database, and encrypted storage
    • Paddle.com — Merchant of Record, payment processing, tax compliance, and invoicing
    • Upstash Redis — Rate limiting and fast caching
    • Sentry — Error monitoring and diagnostic reporting
    • AI Providers (Groq / OpenRouter) — Resume analysis and keyword optimization (data is processed ephemerally with zero model training)

    All subprocessors are contractually bound by data protection agreements adhering to GDPR and modern privacy standards.

    5. Your Rights (GDPR & CCPA)

    Regardless of your geographic location, you have the following privacy rights:

    • Right of Access: Request a copy of all personal data we hold about you.
    • Right to Rectification: Edit or correct your information at any time in your profile.
    • Right to Erasure: Request permanent deletion of your account and all associated resumes and data.
    • Right to Data Portability: Export your resumes and profile data in PDF and JSON formats.
    • Right to Withdraw Consent: Opt out of communications or delete your account at any time.

    You can exercise these rights directly from your Settings page or by contacting our team.

    6. Data Retention & Security

    We retain your data only for as long as your account is active. When you delete your account, your personal information is permanently purged from our primary database.

    We enforce strict TLS 1.3 encryption in transit, AES-256 encryption at rest, token validation, and rate limiting across all endpoints.

    7. Contact Information

    For privacy-related inquiries or to submit a data request, please contact our Data Protection team at:

    Jobzmatic Privacy Team

    Email: privacy@jobzmatic.com

    Support: support@jobzmatic.com

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